Contact information

Contact Us

We're here to help! Reach out to us anytime.

CUSTOMER SUPPORT
📧 Email: support@pawtag.store
🕐 Response time: Within 24-48 hours
📅 Monday-Friday: 9am-5pm EST
📅 Weekends: Limited responses

ORDER INQUIRIES
For questions about existing orders:
- Email: support@pawtag.store
- Include your order number (#1XXX) in the subject line

PRODUCT QUESTIONS
For pre-purchase questions about products:
- Email: support@pawtag.store
- Or visit our FAQ section

REFUNDS & RETURNS
- Email: support@pawtag.store
- Subject: "Refund Request"
- Include order number and reason

WHOLESALE INQUIRIES
- Email: wholesale@pawtag.store
- Minimum order: 50 units

PRESS & MEDIA
- Email: press@pawtag.store

LEGAL

- Email: legal@pawtag.store